Privacy Policy
This policy explains what information Botu Auto Export ("we", "us") collects when you visit this website or contact us, why we collect it, and what you can ask us to do with it.
1. Who we are
Botu Auto Export is a used-car export business based in Foshan, Guangdong, China. You can reach us at any time on WhatsApp or by phone at +86 193 7430 3409, or through our Facebook page botu auto.
2. What we collect
- Information you send us. When you message us on WhatsApp or call us, we receive your phone number, your name if you give it, and whatever you tell us about the vehicle, destination port and quantities you are interested in.
- Basic visit statistics. If analytics is enabled, we record which pages were viewed, roughly where the visit came from (country level), the device type, and which buttons were clicked. This data is aggregated and is not used to identify you personally.
- Advertising measurement. If we run advertising campaigns, the advertising platform may set cookies so that we can see whether an ad led to a WhatsApp enquiry. We do not receive your identity from the platform.
3. Cookies and similar technologies
This site itself does not require cookies to work. When analytics or advertising measurement is active, the following third-party services may set cookies or similar identifiers in your browser:
- Google Analytics 4 — aggregated traffic statistics (Google Ireland Ltd / Google LLC).
- Google Ads — conversion measurement for our advertising campaigns.
You can block or delete these cookies at any time in your browser settings. Blocking them does not affect your ability to browse our stock or contact us. You can also use Google's Analytics opt-out add-on.
4. How we use your information
- To answer your enquiry and quote vehicles, shipping and delivery terms.
- To prepare export documents, invoices and shipping bookings once you place an order.
- To improve this website and understand which vehicles buyers are looking for.
- To measure the effectiveness of our advertising.
We do not sell your personal information, and we do not send marketing messages to people who have not contacted us.
5. Who we share it with
Only where it is necessary to complete your order: freight forwarders and shipping lines, customs brokers, and the inspection company you or we appoint. We may also share data with our analytics and advertising providers as described above. We do not disclose your contact details to other dealers.
6. How long we keep it
Enquiry conversations are kept for up to 24 months so that we can pick up an enquiry where it left off. Order, invoice and shipping records are kept for as long as accounting and export regulations require. Aggregated analytics data is retained according to the provider's default period.
7. Your rights
You may ask us to: send you a copy of the information we hold about you; correct it if it is wrong; delete it; or stop using it for a particular purpose. Send your request to the WhatsApp number above and we will respond within 30 days. If you are in the EU/UK you also have the right to complain to your local data protection authority.
8. Security
Access to enquiry records is limited to staff who need it to handle your order. This website is served over HTTPS.
9. Changes
If we change how we handle data, we will update this page and its "last updated" date.